Mroya Studio

Privacy

Last updated: 01.06.2026

Mroya Studio (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, subscribe to services, request support, or otherwise interact with us.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Data Controller

The data controller responsible for processing personal data on this website is:

Uladzimir Kulesh
V Pitkovičkách 11
104 00 Prague 10
Czech Republic
VAT ID: CZ8312051660
Email: hello@mroya.eu

2. Information We Collect

Depending on how you interact with our website and products, we may collect the following information:

2.1. Information You Provide

  • name;
  • email address;
  • billing information;
  • VAT information (if applicable);
  • support requests and correspondence;
  • information submitted through comments.

2.2. Information Collected Automatically

  • IP address;
  • browser information;
  • device information;
  • website usage information;
  • server logs.

2.3. Licensing and Product Information

When activating, validating, updating, or managing licenses, the following information may be processed:

  • license key;
  • website domain;
  • product version;
  • WordPress version;
  • PHP version;
  • license status.

3. How We Use Your Information

We use personal data to:

  • provide and deliver products;
  • process purchases and subscriptions;
  • manage software licenses;
  • provide updates;
  • provide technical support;
  • maintain website security;
  • comply with legal and tax obligations;
  • improve our products and services.

4. Payments, Licensing and Subscriptions

We use Freemius Ltd. as our e-commerce, licensing, subscription management, billing, and software delivery provider.

When purchasing, activating, updating, renewing, or managing licenses, certain information may be processed by Freemius in accordance with their privacy practices.

For more information, please review the Freemius Privacy Policy.

5. Product Updates and License Verification

Our products may periodically communicate with licensing and update servers to:

  • verify license status;
  • check for updates;
  • deliver updates;
  • maintain product functionality.

This communication may include technical information necessary for these purposes.

6. Comments

When visitors leave comments on the website, we collect the data shown in the comment form as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address may be provided to the Gravatar service. The Gravatar Privacy Policy is available from Automattic.

Comments and related metadata may be stored indefinitely.

7. Cookies

Our website may use cookies and similar technologies to:

  • maintain website functionality;
  • remember user preferences;
  • enable commenting features;
  • provide security-related functions.

Most browsers allow you to manage or disable cookies through browser settings.

If additional analytics, marketing, or advertising cookies are introduced in the future, appropriate consent mechanisms will be implemented where required by law.

8. Embedded Content

Pages and articles on this website may include embedded content from third-party websites, such as YouTube, Vimeo, social media platforms, or other services.

Embedded content behaves as if you visited the third-party website directly and may collect data according to that provider’s privacy policy.

9. Support Requests

When contacting support, we may process:

  • your name;
  • email address;
  • support messages;
  • attachments;
  • website-related technical information necessary to investigate issues.

Support records may be retained for as long as reasonably necessary to provide support and improve service quality.

10. Legal Basis for Processing

We process personal data on the following legal bases under the GDPR:

  • performance of a contract;
  • compliance with legal obligations;
  • legitimate interests;
  • consent, where required.

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy.

Certain records, including purchase and invoicing information, may be retained longer where required by applicable tax, accounting, or legal obligations.

12. Sharing of Information

We do not sell personal data.

We may share information with:

  • Freemius;
  • hosting providers;
  • payment processors used by Freemius;
  • legal authorities where required by law;
  • service providers necessary to operate our business.

13. International Data Transfers

Some service providers may process personal data outside the European Economic Area (EEA).

Where such transfers occur, appropriate safeguards will be implemented in accordance with applicable data protection laws.

14. Your Rights

Under applicable data protection laws, you may have the right to:

  • access your personal data;
  • correct inaccurate information;
  • request deletion of personal data;
  • restrict processing;
  • object to processing;
  • request data portability;
  • lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at hello@mroya.eu.

15. Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage can be guaranteed to be completely secure.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on this page with a revised effective date.

17. Contact

If you have questions regarding this Privacy Policy or the processing of personal data, please contact: hello@mroya.eu.